SourceBrains provides global organizations with full access to effective, experienced and proactive team of virtual customer support executives that can help you scale success even while high-traffic timelines, without letting you miss any one consumer or query!
We go beyond demographics to curate a fresh and lively team of diverse skilled CRM professionals who have immense caliber and industry experience, because of which you can be assured that your brand name is presented to the world with best intent!
SourceBrains diverse team of virtual customer support executives can help you out with:
- Customer service enquiries
- Data and order processing
- Coupon management
- Customer enquiries
- Queries and complaints
- Data entry and database maintenance
- Order support
- Transaction management
- Managing client account
- Invoice generation
- Payment processing
- Managing inventory
- Follow up calls
- Final and initial sale enquiries
- Tracking customer needs and opinions
- Administrating customer’s carts
- Live chat support
- Helpdesk support
- Dispatch call services
- Refund processing